Terms & Conditions
Data Protection Policy
Here at Ecodrive CPC Training Limited we are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provided to us, will be processed by us. We are registered under the Data Protection Act 1988, registration Number: ZA137453.
We will collect and process the following data about you:
- Information that you provide by filling in forms, prior to, and during, any training course you attend with us.
- If you contact us, we may keep a record of that correspondence.
Where we store your personal data:
We will take all steps reasonable necessary to ensure that your data is treated securely and in accordance with this policy.
Uses made of information:
We use information held about you in the following ways:
- To pass to RTITB, DSA and other third parties in order to provide you with the service of Driver CPC Periodic Training and to produce the associated documentation.
- To carry out our obligations arising from any contracts entered into between you and us.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data. You can also exercise your right at any time by contacting us.
Equal Opportunities Policy
Here at Ecodrive CPC Training Ltd we are committed to ensuring everyone is treated equally.
The company wholeheartedly supports equal opportunities in employment and the provision of training and opposes all forms of discrimination.
Every possible step will be taken to ensure that individuals are treated equally and fairly and enabled to partake in the training we provide to the fullest.
We gather information about individuals prior to attending a course to ensure that we are able to provide them with the opportunity to learn in a positive, enabling and non-discriminatory environment.
Here at Ecodrive CPC Training we are committed to ensuring our customers / trainees receive first class service.
However, in the unlikely event of a complaint about sub-standard service, and is proven to be the case, we will take immediate steps to reimburse all those affected.
This will be achieved by an immediate investigation by the Manager and refunds sent out on the day in question.
Also, if you purchase a course and can't attend the training for genuine reasons, we will give you a full refund. As long as you contact Ecodrive CPC Training Ltd 48hrs prior to the training commencing, and stating the reasons why you can't attend.
In exceptional cases we will give a full refund at anytime prior to the course starting if deemed fair and appropriate by Management.
This does not affect our standard terms and conditions of sale, nor apply in situations where we reasonably deem we were not a fault.
Rules & Regulations
We are trying to make this training as easy and enjoyable for you as possible. However, this is a strictly audited training programme and we can’t and won’t cut corners on your training requirements. A JAUPT, DVSA or RTITB auditor could walk in unannounced at any time. And if we are not providing the correct training, or your breaks are too long or you leave early, we could put the consortium in jeopardy.
So please bear in mind the training is 7 hours long each day you attend, with 2 15 min breaks, and a half hour lunch break. You will attend at 08.30 (30 mins for registration each morning) and leave at 5pm.
And please be aware we are in a very public location. Any inappropriate behaviour will see the culprit removed from the premises forthwith, without any refund.